Effective Date: August 5, 2025
Company Name: Twin Oaks Materials & Supply
Address: 4334 Savannah Hwy, Ravenel, SC 29470
Contact Email: info@twinoakmaterialsandsupply.com
1. Overview
These Terms of Service govern your use of Twin Oaks Materials & Supply’s website and services. By using our website or ordering products/services, you agree to these terms.
2. Services Provided
We offer landscaping supplies, hardscaping materials, synthetic turf, outdoor lighting, and professional consultations and delivery services within designated service areas.
3. Ordering & Payments
- All orders must be paid in full before delivery or pickup.
- We accept major credit cards and other payment methods as displayed on our site.
- Orders are subject to availability and may be modified or canceled by us if necessary.
4. Delivery & Pickup
- Delivery times are estimates and not guaranteed.
- Customers are responsible for ensuring a safe delivery area.
- We are not liable for damage caused by improper site conditions or customer handling.
5. Returns & Refunds
- Returns are accepted within 7 days of purchase for unopened, unused materials.
- A restocking fee may apply.
- Custom or special-order items are non-refundable.
6. Intellectual Property
All content on our website, including images, logos, text, and product descriptions, is the property of Twin Oaks Materials & Supply and may not be reproduced without written consent.
7. User Conduct
You agree not to:
- Use our website for illegal activities
- Submit false or misleading information
- Interfere with the site’s security or operation
8. Limitation of Liability
Twin Oaks Materials & Supply is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.
9. Governing Law
These terms are governed by the laws of the state of South Carolina. Any disputes must be handled in the courts located in Charleston County, SC.
10. Contact Us
For questions about these Terms or our services, please contact us:
📧 info@twinoakmaterialsandsupply.com
📞 (843) 901-1837
🏢 4334 Savannah Hwy, Ravenel, SC 29470